ace57 Terms and Conditions
Please read these terms and conditions carefully before using the ace57 platform — they define your rights and responsibilities.
Section 1 — Introduction and Applicability
ace57 (hereinafter referred to as "the Platform", "we" or "ace57") is an online gaming and entertainment service provider. By accessing the ace57.cam website, creating an account, or using any of our services, you are considered to have agreed to these terms and conditions ("Terms").
These Terms must be read together with the ace57 Privacy Policy, Responsible Gaming Guidelines, and any bonus or promotional terms. These documents together form the complete agreement between ace57 and the user.
ace57 reserves the right to change, amend or update these Terms at any time. Updated Terms take effect as soon as they are published on the website. It is the user's responsibility to visit this page regularly to stay informed of any changes. Continued use of the service after any changes will be considered acceptance of the updated Terms.
Section 2 — Eligibility and Account Registration
ace57 services are available only to persons aged 21 or older. At the time of registration you must confirm your age with accurate information. ace57 may at any time request identity documents (national ID card, passport or driving licence) for age verification.
Each user may create only one account. Creating multiple accounts under the same name, from the same device, or from the same IP address is strictly prohibited. If ace57 detects multiple accounts, it reserves the right to suspend or close all of them and may forfeit any bonuses.
It is your responsibility to keep your account password and login details completely confidential. Sharing login details with third parties is not permitted. Any unauthorised activity on your account should be reported to our support team immediately. ace57 accepts no liability in this regard.
- Use a strong password — at least 8 characters, combining letters, numbers and symbols.
- Always log out after using a public or shared device.
- Stay alert to phishing links or suspicious messages.
- Change your password regularly.
Section 3 — Deposits, Withdrawals and Payments
The following terms apply to depositing and withdrawing funds on ace57. All transactions are processed in Bangladeshi Taka (BDT / ৳).
| Item | Deposit | Withdrawal |
|---|---|---|
| Minimum Amount | ৳300 | ৳800 |
| Accepted Methods | bKash, Nagad, Rocket, Upay, Bank Transfer | bKash, Nagad, Rocket, Upay, Bank Transfer |
| Processing Time | Instant | 30 minutes to 3 hours |
| Currency | BDT (Bangladeshi Taka) | BDT (Bangladeshi Taka) |
- The deposit method must be registered in your own name — deposits from third-party accounts are not accepted.
- The minimum deposit amount for each method is ৳300.
- ace57 does not charge any additional fees on deposits, however the payment provider may apply its own fees.
- If a deposit is not reflected in your account, contact support immediately and provide proof of the transaction.
- Account verification (KYC) must be completed before withdrawals can be made.
- The minimum withdrawal amount is ৳800.
- Withdrawals are generally made using the same method used for the deposit.
- Withdrawals may be restricted until bonus wagering requirements have been met.
- ace57 reserves the right to carry out additional verification for unusual or suspicious withdrawal requests.
Section 4 — Bonus and Promotion Terms
New members at ace57 receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. A minimum deposit of ৳300 is required to claim this bonus.
The wagering requirement for the welcome bonus is 25 times (25x) the total bonus amount. This means you must place bets worth 25 times the bonus amount before it can be withdrawn.
- A bonus may only be claimed once per account.
- Wagering must be completed within the set time limit after claiming a bonus.
- ace57 reserves the right to change, suspend or cancel any bonus offer at any time.
- If ace57 determines that a user is abusing a bonus, ace57 has the right to forfeit the bonus and close the account.
- Bonus funds cannot be withdrawn directly — they can only be used for placing bets.
- Multiple bonuses cannot be active at the same time.
The ace57 VIP program has five tiers. Each tier offers weekly cashback and additional benefits:
- Bronze: up to 0.3% weekly cashback
- Silver: up to 0.6% weekly cashback
- Gold: up to 0.9% weekly cashback
- Platinum: up to 1.2% weekly cashback
- Diamond: up to 1.5% weekly cashback
Progress through VIP tiers depends on regular gaming activity. ace57 reserves the right to change VIP terms and conditions.
Section 5 — Gaming Rules and Fair Play
ace57 is committed to ensuring fair and transparent outcomes across all games. Our games are developed by accredited software providers and use Random Number Generator (RNG) technology, which keeps every result completely random and impartial.
The following activities are strictly prohibited on ace57:
- Playing using any kind of software bot, automated script or artificial intelligence.
- Exploiting any technical error or vulnerability in a game.
- Using ace57 for money laundering or any illegal financial activity.
- Abusing the system by placing low-risk bets to meet bonus wagering requirements.
- Attempting unauthorised access to another user's account.
- Attempting to hack the ace57 system or distribute viruses or harmful code.
Violation of these prohibitions will result in immediate account closure and legal action may be taken if necessary.
If a game session is interrupted due to a server outage, loss of internet connection or software error, ace57 follows a specific policy. Generally, if a round was completed before the disruption occurred, the result remains valid. For unresolved rounds, ace57 reserves the right to make a reasonable decision.
Section 6 — Privacy and Data Protection
ace57 places the highest importance on protecting your personal information. We use SSL encryption technology to keep all your personal and financial information secure.
To learn more about how ace57 collects, uses and stores your information, please read our Privacy Policy. The Privacy Policy is an integral part of these Terms.
To ensure secure transactions and prevent money laundering, ace57 may at any time request the following documents:
- Government-issued photo ID (national ID card, passport or driving licence)
- Proof of address (utility bill or bank statement, within the last 3 months)
- Proof of ownership of the payment method (bKash/Nagad/Rocket screenshot or bank statement)
ace57 may withhold withdrawals until KYC verification is complete.
Section 7 — Commitment to Responsible Gaming
ace57 believes that gambling should be an entertainment activity. We encourage all our users to play responsibly.
- ace57 provides users with the ability to set deposit limits and use self-exclusion features.
- Avoid placing bets with money you cannot afford to lose.
- Avoid the tendency to place bets in an attempt to recover lost money.
- If you notice signs of problem gambling, seek help immediately.
For more information and support, visit our Responsible Gaming page or contact our support team via 24/7 live chat.
Section 8 — Account Suspension and Closure
ace57 reserves the right to suspend or close an account without prior notice for any of the following reasons:
- Violation of any clause of these Terms.
- Providing false or misleading information.
- Suspicious or fraudulent activity.
- Suspicion of money laundering.
- Confirmed underage use.
You may close your account at any time. To do so, send a written request to [email protected] or contact us via 24/7 live chat. Any pending verification processes must be completed before the account is closed, and any bonuses for which the applicable conditions have not been met will be cancelled.
Section 9 — Limitation of Liability and Dispute Resolution
ace57 is not directly liable for any losses caused by technical errors, server outages, or the failure of third-party services (payment gateways, game providers). ace57 is not liable for game interruptions caused by internet connection issues. ace57's total liability in any given incident is limited to a maximum of the value of the transaction concerned.
For any complaint or dispute relating to ace57, please follow the steps below:
- Step 1: Report the matter via 24/7 live chat or to [email protected].
- Step 2: Our support team will provide an initial response within 72 hours.
- Step 3: If the issue remains unresolved, ace57's dispute resolution committee will review the matter.
- Step 4: The final decision will be made by ace57's management authority.
These terms and any dispute between ace57 and the user will be governed and resolved in accordance with prevailing international online gaming regulations and ace57's internal policies.
Section 10 — Intellectual Property & Website Use
All content on the ace57 website — including logos, images, graphics, text, software, and designs — is protected as the intellectual property of ace57. Copying, distributing, or using this content for commercial purposes without prior written permission is prohibited.
ace57 permits use of the website for personal and entertainment purposes. However, the following activities are prohibited:
- Using ace57's name, logo, or brand identity without authorization.
- Creating websites that imitate or are misleadingly similar to ace57.
- Scraping or downloading any part of the website through automated means.
Section 11 — Miscellaneous Provisions
Severability
If any provision of these terms is found to be invalid or unlawful, all remaining provisions will continue to remain fully in effect.
No Waiver
If ace57 does not enforce a particular term at any given time, this does not constitute a waiver of that term — it will still apply going forward.
Entire Agreement
These terms, the privacy policy, and the responsible gaming guidelines together form the complete agreement between ace57 and the user.
Language of Communication
All communication with ace57 may be conducted in Bengali or English. Our support team provides service in Bengali 24/7.
Have questions about the terms?
If you have difficulty understanding any part of these terms and conditions, please contact our 24/7 live chat support team. We are always here for you.